Manage Your Prepaid Account

My Verizon Handset

Manage your account from the palm of your hand.

  • Make payments
  • Add or remove features
  • Change plans

(Press left nav key to access from your phone.)

Sign up for My Verizon at verizonwireless.com/myverizon

Set up Auto Pay

Make automatic payments from your major debit or credit card. Pay by the day of the month or by low balance.

Sign up through My Verizon, online or from your phone, or dial *611 and press SEND. Visa®, MasterCard®, American Express® or Discover® accepted.

Customer service

Dial *611 and press SEND from your phone.

At a store

Visit a Verizon Wireless Communications Store or any of our participating agents or retailers.

Need to find a payment location?

Find any of our 250,000+ payment locations using the Payment Locator in My Verizon on your phone.1

Prepaid Refill

Refill Amount

$15-$29.99

Expires in 30 days (once applied to account)

$30-$74.99

Expires in 90 days (once applied to account)

$75-$99.99

Expires in 180 days (once applied to account)

$100 or more

Expires in 365 days (once applied to account)

Refill your account before it expires and your existing balance will be carried forward.

Payments to your account are subject to applicable taxes and E911 fees.

1 Mobile Web phone required.